COVID-19 Nith Valley Family Practice

Important information regarding our practice

1. Our reception area is closed

 The front doors of the practice will now be locked at all times. Our staff is still present, but in order to provide a safe working environment social distancing is required. If you need to contact the office for an assessment or virtual appointment please call in (519) 662-1551. 

2. When you arrive for an appointment wait in your car.

Our staff will contact you via the mobile telephone number we have on file when the doctor is ready to see you. Patients will be taken directly to a freshly disinfected exam room to wait for their physician. At this time physicians will be wearing full personal protective equipment for each appointment to protect themselves and their patients. 

3. There will be no walk-in appointments until further notice.

All patients who can safely be assessed over the phone or by virtual appointment will be cared for in this manner. If an appointment is desired please call our office (519) 662-1551. 

4. Misrepresentation of symptoms is hazardous. 

When you call in to have an assessment you will be asked a series of questions. Please be honest and forthcoming about any travel, symptoms and their severity. Misrepresentation of any of this information can put the safety of our staff doctors at risk. 

5. If you think you may have COVID-19 please take this self-assessment

https://www.regionofwaterloo.ca/en/health-and-wellness/2019-novel-coronavirus-covid-19-self-assessment.aspx#

Nith Valley Family Practice

10 Waterloo Street, Unit 1

New Hamburg, ON N3A 1V5

For Life-Threatening Emergencies Call 911